Mississippi's Law Firm
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Call Center Representative

For over three decades, Richard Schwartz & Associates has provided exceptional legal services.  Schedule a free consultation to learn more.

The candidate for this position will be responsible for answering incoming calls, routing calls to appropriate staff and screening potential new cases and determine if they meet our firm criteria:

Essential Duties and Responsibilities:

  • Gathers information from callers and sends messages/calls to appropriate personnel.
  • Will operate communication systems such as telephone, computer database and call center software.
  • Performs other call center duties as needed.

Qualifications:

  • Minimum requirement: High School Diploma, however, some college experience or degree preferred.
  • Telemarketing skills a plus.
  • Prior experience working in a law firm or legal experience a plus.
  • Ability to read and comprehend simple instructions as well as write thorough notes.
  • Ability to effectively present information to clients and upper management of the firm.
  • Ability to multitask (i.e. talk, type, and talk on the phone all at the same time)

Compensation is based on education and experience.

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