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Call Center Specialist — Part Time (Hours between 9:00 am & 2:00 pm) — Jackson, MS

The candidate for this position will be responsible for answering incoming calls, routing calls to appropriate staff and screening potential new cases, and determine if they meet our firm criteria:


  • Minimum requirement: High School Diploma, however, some college experience or degree preferred.
  • Telemarketing skills a plus.
  • Prior experience working in a law firm or legal experience a plus.
  • Ability to read and comprehend simple instructions as well as write thorough notes.
  • Ability to effectively present information to clients and upper management of the firm.
  • Ability to multitask (i.e. listen, type, and talk on the phone all at the same time.

Essential Duties & Responsibilities

  • Hours between 9:00 am & 2:00 pm.
  • Gathers information from callers and sends messages/calls to appropriate personnel.
  • Screen potential new cases, via telephone and in person to determine if they meet the law firm criteria.
  • Operate communication systems such as telephone, computer, and call center software.
  • Perform other call center duties as needed.

Apply Now

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