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Claims Assistant – Hattiesburg Office

The candidate for this position assists and relieves lawyers and other legal personnel of administrative and clerical work by performing the following duties:

Qualifications

  • High School Diploma or General Education Degree (GED); or one (1) to three (3) months related experience and/or equivalent combination of education and experience. Spanish speaking is a plus.
  • Ability to identify and resolve problems in a timely manner; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Ability to manage difficult and emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Essential Duties & Responsibilities

  • Communicates with clients at least every 30 days.
  • Makes needles notes of client contact conversations.
  • Prepares settlement and correspondence memorandums from lien holders for disbursements to client.
  • Compiles demand letters and mails them to insurance companies.
  • Completes escrow files where settlement monies are held in trust account.
  • Compiles final treatment information for the treating/released department.
  • Closes files after disbursement and sends provider checks and releases to insurance company.

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