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Workers Compensation Claims Assistant

For over three decades, Richard Schwartz & Associates has provided exceptional legal services.  Schedule a free consultation to learn more.

Workers Compensation Claims Assistant

The candidate for this position assists and relieves lawyers and other legal personnel of administrative and clerical work by performing the following duties:

Essential Duties & Responsibilities:

  • Communicates with clients at least every 30 days.
  • Makes needles notes of all contact, conversations, and meetings.
  • Prepares correspondence to clients, adjusters, nurse case managers, and the Court, among others.
  • Tasks assigned by attorneys and provide status of claim updates to attorneys.
  • Requests and follow up on medical records; read and review medicals when necessary.
  • Calendars attorney deadlines and meetings with client.
  • Compiles final treatment information and obtain final reports for attorney review.
  • Closes files after withdrawals and forward lien information to Client Assurance Department.

Qualifications:

  • High School Diploma or General Education Degree (GED); or one (1) to three (3) years related experience and/or equivalent combination of education and experience. Spanish speaking is a plus.
  • Ability to identify and resolve problems in a timely manner; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Ability to manage difficult and emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Compensation is based on education and experience.

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